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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Select methods to assess clients risks
  2. Identify how risks are managed
  3. Make recommendation on management of risks to client
  4. Prepare information for insurer

Required Skills

Required skills

welldeveloped communication skills to

determine and confirm information from clients and others using questioning and active listening techniques

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

numeracy and IT skills to

perform calculations related to achieving required outcomes

use computer applications word processing spreadsheet database specific purpose computer systems to assist in achieving required outcomes

access and update records electronically

access webbased information services

welldeveloped literacy skills to read and interpret documentation from a variety of sources and record and consolidate relevant related information

research and analysis skills for accessing and interpreting relevant information

interpersonal skills

organisational skills including the ability to plan and sequence work

Required knowledge

methods of identifying risks

principles of risk management

understanding of the nature and scope of business

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

apply risk management principles and practices

identify risk specialists for additional input

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

access to organisation records

access to organisational policies and procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces

verbal or written questioning on underpinning knowledge and skills

evaluating samples of work

accessing and validating third party reports

setting and reviewing workplace projects and business simulations or scenarios

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Risk may include:

how they can occur and impact on the achievement of business objectives

their area of impact

their nature.

Analysis may include:

mathematical calculations or statistics

qualitative and quantitative data or information.

Risk assessment may include:

based on likelihood, consequences and mitigating effects.

Ranked may include:

according to exposure level

consequences/severity

likelihood of occurrence

management priorities/policies.

Controls may include:

measures which limit the impact of risks.

Stakeholders may include:

those within the organisation who have an interest in the function under consideration, including:

policy makers

those providing services

those receiving services from this organisation.